LOT Refund & Compensation Guide
LOT flight delay compensation. LOT flight cancellation compensation. Learn how to get full refund from LOT, refund policy specifics and how to claim LOT compensation online.
Regulations EC261 / UK261
LOT is a traditional airline from Poland. And as a such it has to follow European regulations. There are two regulations that apply to most LOT flights to and from Europe – EC261, the European flight compensation regulation, and the Regulation UK261. Every time your LOT flight is late, cancelled or overbooked, you may be entitled to EU flight compensation. Don’t forget to file a claim!
EU and UK air passenger rights laws are practically identical.
Have You Experienced Any of This?
Flight Delay
Flight Cancellation
Denied Boarding
LOT Flight Delay Compensation
ELIGIBILITY:
all passengers (includes infants)
Every time LOT flight arrives to destination airport 3 or more hours later than scheduled, you may be entitled to EU flight delay compensation. It the delay is due to airline’s fault, you may receive up to 600 euro per person. For example, airline strikes are considered airline’s fault (you can get delayed flight compensation from LOT).
LOT Refund For Cancellation
ELIGIBILITY:
all passengers (includes infants)
In Europe (EU, EEA, UK), if your flight is cancelled, the airline must offer you a choice between a new flight and a full refund. It’s regulated by law. With LOT, it applies to all flights to, from and within Europe. If it’s a last-minute cancellation, you may also have a right to UK / EU flight cancellation compensation.
How Much Can You Claim?
€250
SHORT-HAUL FLIGHTS
Up to 1,500 km
€400
MEDIUM-HAUL FLIGHTS
1,500 – 3,500 km
€600
LONG-HAUL FLIGHTS
More than 3,500 km